by Second Administrator | Jul 6, 2020 | Events
Queues. Store ‘bouncers’. Masks. Temperature checks. Stand here. Stand there. Don’t touch anything. Don’t touch me! Oh my! Ensuring a sense of safety is necessary, agree 100%. However, we must be careful. Designing experiences that make us feel afraid, stressed and...
by Second Administrator | Jun 30, 2020 | Clients
We have worked with the founders of homeware retailer Dowsing & Reynolds to help them create and implement the new concept for their first ever physical store in Leeds’ Victoria Quarter. Our work included: Creating a consistent customer flow throughout the store...
by Second Administrator | Jun 30, 2020 | Clients
We have worked with Snug to help them create a brilliant brand and customer experience for their challenger brand introducing a completely new category to the UK market. Our work included: Insight on consumer behaviour in furniture Collaboration on creation of brand...
by Second Administrator | Jun 30, 2020 | Clients
We have worked with Swarovski throughout the development of their new concept for all of their global stores. Our work included: Insights on consumer behaviour to inform concept brief Creation of behavioural and sensory guidelines for the designers to follow...
by Second Administrator | Apr 4, 2020 | Press
Our founder was once again approached by Stylist Magazine to discuss the psychology behind people’s bread baking obsession. Here are Kate’s comments: ‘In these times all of us are experiencing a strongly reduced sense of control over our lives....