Case Study – Swarovski

Case Study – Swarovski

WHAT WE DID? We have worked with Swarovski throughout the development of their new concept for all of their global stores. Our work included: Insights on consumer behaviour to inform concept brief Creation of behavioural and sensory guidelines for the designers to...
CrowdDNA – Case Study

CrowdDNA – Case Study

Crowd.DNA is a renowed cultural insights agency with offices in London, Amsterdam, New York, Singapore and Sydney. Their clients include Twitter, IKEA, Asahi, Spotify and Converse, just to name a few. We have been working with Crowd.DNA on many projects throughout the...
Case Study – The Monkey Puzzle Tree

Case Study – The Monkey Puzzle Tree

The Monkey Puzzle Tree has taken advantage of our Behavioural Brand Audit to refine the brand’s consumer journey. The Monkey Puzzle Tree is a truly unique and innovative fabrics and wallpaper brand. Their social impact and devotion to their artists is...
Case Study – Zopa

Case Study – Zopa

We have worked with Zopa to mark the launch of its new credit card which puts consumers in complete control of their money. Through our help, Zopa is challenging consumers to train themselves in self-control in order to reduce their impulse spending. What we did?...
Case Study – Klarna

Case Study – Klarna

We have worked with Klarna to develop KlarnaSense, a new initiative to encourage consumers to shop smarter by purchasing the right things, at the right time. KlarnaSense uses retail psychology to promote more mindful shopping, challenging consumers to engage their...
Case Study – Dowsing and Reynolds

Case Study – Dowsing and Reynolds

We have worked with the founders of homeware retailer Dowsing & Reynolds to help them create and implement the new concept for their first ever physical store in Leeds’ Victoria Quarter. Our work included: Creating a consistent customer flow throughout the store...