by Second Administrator | Aug 14, 2016 | Press
Kate Nightingale has written an article for the Retail Bulletin’s Future of Retail supplement published in May 2016. Here is the reprint of the article: How consumer behaviour trends are affecting the retail store design? With the ever growing... 
by Second Administrator | Aug 14, 2016 | Blog
This is still a common sentiment amongst designers and retail professionals. Even though the designers and retailers often focus on creating amazing experience to effect emotional engagement and build long-term relationships with customers, the idea of... 
by Second Administrator | Aug 14, 2016 | Events
Kate Nightingale spoke on the POPAI Retail Experience Conference on 6th July 2016. Kate spoke on The Role of Senses in Building Human-Centred Customer Exprience. If you would like to watch kate’s talk, please follow this link (the quality is not great; we... 
by Second Administrator | Jun 4, 2016 | Blog
Marks & Spenser’s new CEO Steve Rowe announced that he will switch off the music in all UK stores following the feedback from customers and staff that it is disturbing and frankly annoying. Retailers for decades have been using in-store background music to... 
by Second Administrator | Jan 29, 2016 | Events
Our founder Kate Nightingale will speak at Retail Design Expo on how the application of the understanding of consumer’s mind to design can lead to higher emotional engagement and commercial effectiveness. The talk will take place on 10th March from 2.40-3.20pm...
