Retail Design Expo 2-3 May 2018

Retail Design Expo 2-3 May 2018

  Kate Nightingale has been invited to speak at the Retail Design Expo this year. She will discuss subjects really close to her heart and to the hearts of many customers at the moment. As social isolation and loneliness is constantly increasing, with 9mln Britons...
British Heart Foundation: Bag It Beat It

British Heart Foundation: Bag It Beat It

  Kate Nightingale has been asked to be a spokesperson on British Heart Foundation’s fundraising campaign Bag It Beat It which was looking to raise 1 million bags of clothes to be sold in their charity shops. Kate was asked to comment on the research that...
Customer or Brand? Which Should I Focus On?

Customer or Brand? Which Should I Focus On?

  I have been working with some Visual Merchandising and Branding students recently. For the Consumer Behaviour and Psychology unit I am lecturing on, they are asked to do some consumer research. Throughout this assignment their focus should be predominantly on...
Retail Store in 20 Years

Retail Store in 20 Years

  We have recently run the second Mind-Bending Breakfast of our newly formed The #1 Club for the innovators in the customer experience space. The #1 Club has been created for those professionals in the customer experience space who push boundaries, believe there...