Pivot Your Brand For The New World

Pivot Your Brand For The New World

  We can feel how tough these times are. We are going through an emotional rollercoaster every day. We had to learn how to work from home with pets, children running around and demanding our attention. We had to close stores, adjust our communication and manage...
Keynote at Future Stores 2017 Conference

Keynote at Future Stores 2017 Conference

  Earlier this year I was invited to deliver a keynote at the Future Stores 2017 conference. The focus of my presentation was how to create more human-centric and therefore more successful customer experiences by leveraging the science behind consumer behaviour....