by Second Administrator | Jul 2, 2020 | Events, Human Discussions
We want to introduce you to our new collection of talks, originally to run every 2 weeks on Monday mornings at 10am BST (1st and 3rd Monday of the month; sometimes Tuesday, if Bank Holiday) starting 20th July 2020. The idea is to inspire you for the 2 weeks...
by Second Administrator | Apr 1, 2020 | Blog
We can feel how tough these times are. We are going through an emotional rollercoaster every day. We had to learn how to work from home with pets, children running around and demanding our attention. We had to close stores, adjust our communication and manage...
by Second Administrator | Nov 2, 2017 | Events
Earlier this year I was invited to deliver a keynote at the Future Stores 2017 conference. The focus of my presentation was how to create more human-centric and therefore more successful customer experiences by leveraging the science behind consumer behaviour....