What psychology has to do with retail design?

What psychology has to do with retail design?

  This is still a common sentiment amongst designers and retail professionals. Even though the designers and retailers often focus on creating amazing experience to effect emotional engagement and build long-term relationships with customers, the idea of...
POPAI Retail Experience Conference

POPAI Retail Experience Conference

Kate Nightingale spoke on the POPAI Retail Experience Conference on 6th July 2016. Kate spoke on The Role of Senses in Building Human-Centred Customer Exprience. If you would like to watch kate’s talk, please follow this link (the quality is not great; we...
Fashion That Tastes!

Fashion That Tastes!

Some of you might have heard about synaesthesia – crossing of sensory perceptions. For example, smelling something that you see. Jo Malone actually perceived the world mostly via her sense of smell and this is partly why her brands are so amazing. It was however...
Sensory Handles – Exploration of Touch

Sensory Handles – Exploration of Touch

Our sensory system is constantly bombarded with various information about our surroundings. However, the majority of the stimuli have been the same or at least very similar to each other within the last few decades. Our senses weren’t stimulated enough. However, that...