by Second Administrator | Jun 4, 2016 | Blog
Marks & Spenser’s new CEO Steve Rowe announced that he will switch off the music in all UK stores following the feedback from customers and staff that it is disturbing and frankly annoying. Retailers for decades have been using in-store background music to... 
by Second Administrator | Jun 2, 2016 | Press
Last night I have been invited to Sky News Tonight to comment on M&S’ decision to switch off the music in all their stores after customers and employees complained. Have they really made the right decision and considered all the effects of in-store...
